Cable/Video Complaints

The Michigan Public Service Commission is responsible for handling video/cable customer complaints. If there is a problem, first try to resolve the complaint by directly contacting the video/cable company. If the complaint can't be resolved with the company, contact the Michigan Public Service Commission.

Telephone: 866.552.7725

Fax:           517.241.2400

Mail:          Michigan Public Service Commission

                 Attn: Video Franchising

                 6545 Mercantile Way

                 Lansing, MI  48909

The MSPC also has a website dedicated to providing information on video/cable information.